Cancellation Policy

Please be aware that:

  • Appointments cancelled within 24 hour notice period will incur a charge of 100% of the treatment fee. A payment link will be sent to you if this occurs.

  • If you are unwell or have any cold or flu symptoms, please contact me to cancel your appointment. If you are arrive and I suspect you are unwell, I may decline your treatment in order to proect myself and my other clients from illness.

If you need to cancel your appointment, you can either log in to reschedule, or email me.

Unfortunately, there may be occasions I need to reschedule or cancel your appointment at short notice, due to illness or childcare. I will endeavour to rearrange within a reasonable time period.

Appointment Times On arrival, please wait outside the premises until the appointment time.

If you arrive late for your appointment, your treatment will end at the original end time, meaning your session will be short. I have a full schedule and cannot accommodate lateness. The full fee will still be payable.

Location of Treatment

Your treatment will be at 76, Victoria Road, Cirencester, GL7 1EU. Plenty of parking is available.

Client Questionnaire & Health Conditions All new clients will be requested to complete a Medical Questionnaire form before a treatment commences. GP/Consultant permission may be required before treatments can commence.

If you have, or have had cancer, it would be helpful if you could bring with you a summary of your diagnosis, details of your treatment and medication.

All existing clients are responsible to update me of any changes to your medical circumstances before your treatment commences on subsequent visits.

If you are pregnant, I will not be able to undertake any Dry Needling on you. However, I can massage you and make an necessary modifications according to the stage of your pregnancy and general health and wellbeing.

Your details will be kept securely for 5 years, in line with GDPR regulations.

Planning your treatment When you schedule your treatment, please note that a massage is very intensive, and no strenuous activity should be undertaken for the remainder of the day. Please do not have a treatment prior to a gym session/sports session/active job. You should also ensure you remain well hydrated on the day of the appointment to help flush away toxins released during the massage.

Treatment Prices

A 1 hour treatment is £60.

A 90 min treatment is £90.

A 45 min treatment is £45.

Payment Payments methods are: cash, card or online transfer within 3 days of the appointment.

Private Health Cash Plans Currently, the following Private Health Cash Plans provide discount or reimbursement for the treatment: Westfield Health, Health Shield and Elect. If you require a receipt to confirm your treatment, please let me know and I can provide this.

Age Restrictions You must be over the age of 17 to receive a treatment without the presence of a parent or guardian.

What to Wear Please wear comfortable clothing. If you wish, you could wear sports kit, but this is not essential.

You may be asked to remove items of clothing so that massage can be applied directly onto the skin. However, towels will be used throughout the massage to ensure privacy at all times. If you would prefer to stay clothed, a massage can be performed over the top of clothing and underneath towels.

Gift Vouchers Vouchers purchased as gifts do not have an expiry date. Please allow a few days to process if it is a gift for someone.

Inappropriate Behaviour I have the right to terminate a treatment immediately if I feel any client demonstrates what I consider to be inappropriate behaviour.

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Last updated: 02/04/23